Our Lady of the Lake Again Nationally Recognized for Patient Safety

Our Lady of the Lake Regional Medical Center and Our Lady of the Lake Ascension were each awarded an A from The Leapfrog Group’s fall 2019 Leapfrog Hospital Safety Grade. The designation recognizes Our Lady of the Lake’s efforts in protecting patients from harm and providing safer healthcare.

“We are honored to again be nationally recognized as two of the country’s safest hospitals,” said K. Scott Wester,president and CEO of Our Lady of the Lake. “These distinctions are a result of our ministry’s culture of safety and our team’s daily pursuit of excellence. Whether it be through interdisciplinary collaboration, team-based learning, a focus on every patient encounter or deploying best-practices, we never stop improving and innovating on behalf of the communities we serve.”

The Leapfrog Group is a national nonprofit organization committed to improving health care quality and safety for consumers and purchasers. The Safety Grade assigns an A, B, C, D or F grade to hospitals across the country based on their performance in preventing medical errors, injuries, accidents, infections, and other harms to patients in their care.

As part of its culture of safety, Our Lady of the Lake conducts daily interdisciplinary team huddles and weekly patient safety rounds that engage front line team members, physicians, and residents in quality and patient safety focused initiatives. Patients and families are also involved through Patient and Family Advisory Councils where they provide feedback, partnership, and insight from their unique perspective.

“We are pleased with this award and the associated recognition for the work currently being done, but our journey continues to focus on a supportive and blame-free environment that welcomes every person to identify and contribute to patient safety,” said Chris Thomas, MD, Our Lady of the Lake Medical director of quality and patient safety. “Our top priority will always be excellent safe care for our patients."