FMOL Health | Our Lady of the Lake Regional Medical Center has implemented updated Emergency Department (ED) access and patient registration procedures. The new flow and entry points are part of continued progress on the hospital’s Emergency Department Reimagination, a multi-phase renovation designed to enhance access, improve patient flow, and strengthen emergency care capacity for the region. Additional project milestones are expected in the coming months, including a future groundbreaking to mark the next phase of the Emergency Department transformation.
Patients arriving for emergency care will notice updated entrance access points and revised registration procedures as construction progresses. Visitors should follow updated campus signage upon arrival, which will direct walk-in patients to the appropriate Emergency Department entrance.
Emergency services at Our Lady of the Lake Regional Medical Center remain fully open and operational 24 hours a day, seven days a week throughout this transition.
Clear campus signage and onsite team members will be available to assist patients and visitors and ensure continued ease of access during this phase of the project. Ambulance access and emergency response operations remain unchanged.
Patient Information:
-Emergency services remain fully open and available 24/7
-Patients should follow posted campus signage upon arrival
-Onsite team members will be available to assist patients and visitors