For the eighteenth consecutive year, Our Lady of the Lake announced it has been selected as the NRC Health Consumer Choice Award winner for the hospital with the highest overall quality and image in the Baton Rouge metropolitan area.
The Consumer Choice Award, provided by NRC Health, identifies the top hospitals nationwide that healthcare consumers have chosen as being the most-preferred hospitals throughout the United States. Consumers see these hospitals as having the best doctors, best nurses, best image and reputation, and best overall quality in their respective markets.
Recipients of the Consumer Choice Award are determined by consumer perceptions on multiple quality and image ratings collected in NRC Health’s Market Insights survey, the largest online consumer healthcare survey in the country. The 2016-2017 study surveyed more than 300,000 households in the contiguous 48 states and the District of Columbia.
Our Lady of the Lake says it was the only hospital to be recognized in the Baton Rouge region.