Interest Stories from Quality Correspondent Cindy Munn


Louisiana Health Information Exchange Moving Forward


by Cindy Munn
PUBLISHED: November/December 2011
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The Louisiana Health Care Quality Forum is on course to meet the 2014 deadline to reach widespread meaningful use of health information technology. At the end of this year the Quality Forum will complete Phase One of three phases for the Louisiana Health Information Exchange (LaHIE).

LaHIE will give providers access to health records and connect existing sources of patient data within the state. This network will increase connectivity and enable patient-centered information flow to improve quality and effectiveness of care. Among LaHIE benefits to health care consumers: better coordination of care and patient management; timely access to patient health records; enhanced patient/physician communication; improved patient safety; increased records security; increased consumer engagement; reduced health care costs; the ability to more adequately measure and improve public health benchmarks.

The LaHIE design will ensure that health care providers can use electronic health records (EHRs) and other health information technologies to meet federal criteria for incentive programs through Medicare and Medicaid. Initially, LaHIE included four key components: a master patient index; a record locator service; a provider directory; and an enterprise service bus to facilitate secure messaging in a standard data format. The initial work addressed development of short-term use cases involving secure point-to-point messaging to help providers achieve meaningful use quickly and the creation of an Emergency Department Visit Registry.

“Phase One is implementing point-to-point secure messaging. LaHIE will help providers make meaningful use of health information exchange via clinical summary exchange, electronic prescribing, electronic lab results delivery, and connectivity with the Office of Public Health for health reporting,” explains Jenny Smith, LaHIE Program Manager. “In Louisiana, the Acadiana region was identified as a pilot with implemented EHRs and readiness to exchange with other entities. By the year’s end, the first phase of LaHIE services will be in place, including clinical summary exchange, notifications, referrals and immunization submission.”

Following a comprehensive due diligence process, the Quality Forum selected Orion Health as its primary technology partner. Orion Health is a national leader in state and federally funded HIEs. Their services are used by more than 400 health care organizations and 200,000 clinicians who serve a population of over 60 million patients. In the United States, more than 700 provider facilities use Orion Health solutions and include Kaiser Permanente, UCLA Medical Center, and the Centers for Disease Control and Prevention.

Brenda Ikerd, the Quality Forum’s Director of Health Information Technology, says the selection of Orion Health is the result of collaborative efforts of many individuals, including providers, payers, employers, and consumers across the state. She notes that in addition to Maine and Alaska, there are other numerous regional and provider exchanges that utilize Orion Health services. “This experienced technology partner enhances the Forum’s breadth and depth of LaHIE services that will benefit the residents of Louisiana.”

Founded in 1993, Orion Health employs clinical consultants, including physicians, nurses, and other health care professionals, “who work with the development teams as part of our product management and product development processes. Thus, we design our software with the end user in mind – the clinician – so the solutions work with existing workflows and achieve high levels of adoption and utilization,” says Paul Viskovich, president of Orion Health North America.

“Overall, at a high level, the general goals of state and regional HIEs tend to be to improve population health and health care access for residents. But we’ve found that typically the specific needs and drivers for HIEs in each state can vary. For example, one of our HIE customers has specifically designed its HIE to address Type 2 diabetes, using Orion Health’s toolset for that. Orion Health will work with LaHIE in meeting the specific HIE needs of the various communities in Louisiana,” continues Viskovich.

Phase Two of LaHIE will cover January 2012 to June 2012. It will include features like HIE to HIE transaction exchange; single sign on; direct secure messaging; additional data flowing through HIE (medications, procedures, claims); and facilitation of additional functionality with Louisiana Department of Health and Hospitals services (i.e., public health, eligibility registries).

Currently, Phase Three for LaHIE is scheduled for July 2012 to December 2012. Features are designed to include case management/analytics; quality reporting capabilities; interstate exchange capabilities; and patient access to LaHIE.

Among the key benefits to providers who enroll in LaHIE, Smith notes that costs are shared by all who use or benefit from LaHIE; a tiered hospital pricing model based on net patient revenue; and inclusion of affiliated physicians and their support staff in the hospital license. In addition, she shares that providers who sign a five-year contract will have a capped annual license fee. And providers who are early adopters will have the first year licensure waived.

For more information about LaHIE services, call toll-free, 877.676.9298 or 225.334.9299.