Pointe Coupee Hospice has been named a 2018 Hospice Honors recipient by HEALTHCAREfirst, a provider of web-based home health and hospice software, billing, and coding services, CAHPS surveys, and advanced analytics. Hospice Honors is a prestigious program that recognizes hospices providing the highest level of quality as measured from the caregiver’s point of view.
“We are excited to recognize the 2018 Hospice Honors recipients for their hard work and dedication to providing exceptional care,” said J. Kevin Porter of HEALTHCAREfirst. “I congratulate Pointe Coupee Hospice on its success in achieving this highest of honors.”
Award criteria were based on Hospice CAHPS survey results for an evaluation period of October of 2016 through September of 2017. Award recipients were identified by evaluating performance on a set of 24 quality indicator measures. Performance scores were aggregated from all completed surveys and were compared on a question-by-question basis to a national performance score calculated from all partnering hospices contained in the HEALTHCAREfirst’s Hospice CAHPS database.
Pointe Coupee Hospice Nursing Director Dana Gebhart, RN, BSN, credits her staff with providing personalized, professional, and exceptional hospice care, which are factors contributing to the agency being named a 2018 Hospice Honors recipient. “Our hospice staff appreciates every opportunity given to provide hospice care to the residents in our service area and our staff takes a personal interest in providing this care,” said Gebhart.